As our Feedback states our items are processed fast - In most cases 1-2 days delivery time* (Metro) we do also offer express upgrade. Most of our clients save money with our fast processing on standard postage. We use Aust Post for all our items, larger items will generally take more time as handling and pick up appointments need to be arranged.

eBuyJoy makes every effort to fast track all deliveries though things can be delayed from time to time, generally through no fault of our own.

eBuyJoy has established itself as an extremely reputable supplier of OEM and after market Automotive and Industrial supplies from various countries such as Australia Europe USA and Asia.

Our supplies are thoroughly tested to meet Australian Standards. All items come with full replacement warranty (see terms) and and guarantee.

• Only serious Bidders and Buyers - Read and comply with Ebays Terms and Conditions
• Make sure you read items description and only purchase or bid on suitable items
• eBuyJoy makes every effort to describe every item listed with accuracy, questions/queries on any item can be made directly to eBuyJoy
• Buyer / Bidder is to make no assumptions on the compatibility of any item listed.
• eBuyJoy will not directly or indirectly support any third party software.
• eBuyJoy will not accept any returns from 3rd parties, refunds and replacements will only be given to the verified holder of the buying account.
• FREE POSTAGE is not free, Australia Post, Freight and other Courier companies send us the bill for any item that it is purchased on the eBuyJoy account, any incorrectly purchased or not required item returned for a refund will be refunded less Postage and handling fees..
• REFUND FEES  - Up to 500gm incurs $10.50 deduction, from 500gm - 1kg $12.50.. Items larger than this will receive a deduction from any refund based on the initial Postage fees applied. Buyer agrees to these fees upon purchase of any item marked as FREE POSTAGE from eBuyJoy, if you have any questions on any item please contact us prior to purchase.
• RETURN TO SENDER - RTS fees are billed back to us, as such any item incorrectly purchased or a not required that has been marked from the buyer as a RTS will incur the RTS fees, same fees as above apply. This means if you purchase an incorrect item under FREE postage and mark it as a RTS instead of accepting it you will incur both FREE POSTAGE delivery and RTS fees deducted from your Refund.
• Refunds will only be given to items received in a timely manner and packed in the same packaging they were originally sent. Items that have been fitted or damaged in any way will not receive a refund, item must be in a resalable state.
• Returns - Unless agreed upon, Items for Return must be received to the return address within the set return time window as marked on the item upon time of sale.
• All items won or purchased through Ebay will be posted / freighted directly to the client - NO PICKUPS!
• Buyer / Bidder must consider total amount payable including any extra charges where stated - (freight / post / handling)
• If buyer feels the need for any reason to post bad feed back! we urge them to contact us directly to resolve an matter that may have arisen.
• We give good feedback to every buyer / bidder that completes their transaction in a reasonable amount of time.
• There will be a 20% restocking fee if buyer purchases incorrect item without reading description correctly.
• Any gas struts pressured to client specifications will incur a processing fee of $20 and the client will be responsible for return postage should the client wish to have their gas struts repressured
• Replacement item or refund will be given at our discretion.
• eBuyJoy will test any and all items returned under its warranty terms. Should said item/s be deemed in operational and working order, buyer will be responsible for the return postage
• All items come with money back guarantee from time of delivery (set time may differ from listing to listing)
• Warranty periods will be covered where stated
• Any correspondence with eBuyJoy regards returns and or warranties should be done using the eBay message service
• Buyer assumes all responsibility for the design function of any said project that incorporates a purchased eBuyJoy item.
• eBuyJoy assumes that all its items sold are used in accordance with AUST Certified Engineer designs.
• eBuyJoy will not be held responsible for any damage caused by the incorrect fitting of item/s supplied, or any damage caused by the attempted fitting of incorrectly supplied item/s. Buyer is required to make certain the item supplied is the correct item stated. Buyer is to advise eBuyJoy directly should they feel they have been supplied the wrong item.